strands Casino & Sportsbook Data Care

This page describes what we collect when you use strands and how we keep that data protected. We understand that sharing personal information can feel risky, so we've built our data practices around transparency and security. When you open a strands account, deposit via DANA or e-wallet, or place a football bet on Liga 1 or Champions League markets, we gather certain information. We explain exactly what, why, and how it's stored.

Our commitment at strands is simple: we collect only what we need, we encrypt what we store, and we never sell your data to third parties. We do share information with payment processors, fraud-prevention vendors, and (if legally required) with regulators. But we do not rent or sell your details to marketers or competitors. Your privacy is not a commodity to us.

If you have questions about how we handle your data after reading this policy, our support team is available via email or live chat. We are also happy to discuss your individual privacy rights and how to exercise them on strands.

What Data We Collect on strands

We collect information in three categories. First, account data: your full legal name, date of birth, email address, phone number, and residential address. This is required when you open a strands account. We use it to create and manage your account, send you login links, and contact you if there are issues with your deposits or withdrawals.

Second, transaction data: details of every deposit, withdrawal, bet, and game session on strands. This includes the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your mobile banking, local payment, online payment, e-wallet virtual account), the amounts, timestamps, and outcomes. We keep this data to settle your accounts, detect fraud, and comply with anti-money-laundering laws.

Third, device and usage data: your IP address, browser type, device model, and which pages or games you view on strands. We collect this via cookies and server logs to prevent fraud, improve our platform, and analyze trends. If you access strands from Jakarta, Surabaya, Bandung, or Medan, or from any other location, we may note your general region for fraud-prevention purposes.

How We Use Your strands Data

We use your account data to set up and manage your strands profile, authenticate you when you log in, and contact you about account updates or security concerns. We use your transaction data to settle your bets and game sessions, process your deposits and withdrawals, detect fraud, and comply with legal obligations such as anti-money-laundering verification. We use device and usage data to detect unauthorized access attempts, improve our strands platform, and investigate complaints.

We do not use your data to profile you for marketing or to sell targeted ads. We may send you operational emails (e.g., confirming a deposit, verifying your identity, alerting you to suspicious activity), but we do not send marketing emails or promotional messages unless you have explicitly opted in. You can manage your communication preferences at any time through your strands account settings.

Our strands Data Protection Practices

When you transmit information to strands—your login credentials, payment details, personal data—we encrypt that transmission using SSL (Secure Sockets Layer) technology. This means a third party cannot intercept your data in transit. Your strands account password is hashed and salted; even our administrators cannot read it directly. If you forget your password, we do not send you the old one; instead, we send you a secure link to create a new one.

We store your data on encrypted servers located in data centres with multiple layers of physical and digital security. Access to servers is restricted to authorized personnel. We maintain firewalls, intrusion detection systems, and regular security audits. Our servers may be located outside your jurisdiction; when they are, they remain subject to our data-protection obligations.

We work with third-party vendors who help us operate strands. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, and bank transfers), fraud-detection services, and cloud hosting providers. These vendors are bound by strict data-protection agreements; they may access your data only to the extent necessary to provide their service, and they may not use it for any other purpose. We do not sell or rent your data to marketing companies, data brokers, or other third parties.

• 1
  Encryption in transit and at restData safety

  We encrypt your data when you send it to strands and when we store it. SSL protects it in flight; encrypted storage protects it at rest.

• 2
  Limited staff accessNeed-to-know basis

  Only authorized strands employees can view your personal data, and only when necessary to support your account.

• 3
  No third-party marketingYour privacy

  We do not sell, rent, or share your data with marketing firms or advertisers.

• 4
  Legal compliance when requiredObligations

  If a court order or legal obligation requires us to share your data, we will comply and notify you where legally permitted.

Cookies and Tracking on strands

We use cookies to keep you logged in to strands, remember your preferences, and detect fraud. A cookie is a small text file stored on your device. When you return to strands, your browser sends the cookie back to us, which helps us recognize you. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a longer period). You can disable cookies in your browser settings, but doing so may make strands harder to use.

We also use web beacons (tiny invisible images) and similar tracking technologies to analyze how users interact with strands. This helps us understand which games are popular, how people deposit, and where they encounter problems. We use this information to improve our platform, not to track you across other websites.

Your privacy on strands is protected by encryption, access controls, and strict vendor agreements. We collect data only to operate our platform and comply with law—never to sell to third parties.

Your Rights Regarding Your strands Data

You have the right to access the personal data we hold about you on strands. You can request a copy of your data by contacting our support team. We will provide it in a readable format within ten business days. You also have the right to request that we correct inaccurate data. If your address has changed or your phone number is wrong, you can update it in your strands account settings.

You may request that we delete your strands account and associated data, subject to legal retention requirements. Some data must be kept for anti-money-laundering compliance or to settle disputes, so we may not be able to delete everything immediately. You can also object to certain uses of your data—for example, if we use your email to send operational messages, you can adjust your preferences.

If you believe we have violated your privacy rights or mishandled your data, you can file a complaint with our support team. We will investigate and respond within fifteen business days. If you remain unsatisfied, you may have the right to lodge a complaint with your local data-protection authority, depending on your jurisdiction and local law.